Frequently Asked Questions
Everything you need to know about shopping with Happythreads.
How do I determine the right size for me?
We provide a detailed size guide on every product page. Since fit can vary between styles, we recommend comparing your body measurements to our chart to ensure the perfect fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Exchanges are free of charge, while returns for a refund may be subject to a small processing fee.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your materials sustainably sourced?
Happythreads is committed to ethical fashion. 70% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainability by 2026.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team or using the link in your confirmation email.